Structuring AI & LLM Systems from Ambiguous Ideas
1. The Client Bottleneck
Clients knew they wanted to leverage ChatGPT and AI in their business, but had no clear structure for where AI fits, how to constrain model behavior, or how to avoid hallucinations.
2. Engineering Approach
Decomposed business processes into discrete functional steps. Mapped where deterministic logic (code/database) is necessary versus where non-deterministic reasoning (LLMs) adds value. Designed prompt topologies, few-shot guardrails, and schema validation.
3. The Production System
Built scoped AI micro-services with structured JSON outputs, system boundary constraints, and fallback human workflows rather than unbounded open-ended chat widgets.
4. Verified Business Return
Turned vague client enthusiasm into reliable, predictable production systems with zero catastrophic hallucinations.